Corporate Software
 
When you contact Technical Support, please include the following information in your fax or e-mail:
   

-  

AutoSpell version number (Click on the AutoSpell icon on the taskbar to open the AutoSpell control panel. The version number is displayed in the upper left of the control panel.)  
-   Name and version of the e-mail software you are using  
-  
 What version of Windows is running on the computer where AutoSpell is installed  
-  
 The exact wording of the error message displayed on your computer screen  
-   What function you were performing in AutoSpell when the error occurred  
 
FAQ
 

Browse through a list of the most commonly asked questions and answers. In most cases, the answer to your question can be found here..
 
User-to-User Support Forum
 

Visit our User-to-User Corporate Support Forum to share your AutoSpell questions and experiences with other users. You can read through the existing topics, post a question or start a topic of your own.
 
E-Mail
 

support@spellchecker.com

E-mails are responded to within 24 hours, excluding weekends and holidays. Please note that this means e-mails received on Friday may not be answered until the following Monday. .

Fax
 

305-254-6290 (24 hours a day, 7 days a week)

Faxes are responded to within 24 hours, excluding weekends and holidays. Please note that this means faxes received on Friday may not be answered until the following Monday.

 

Person-to-Person Technical Support
 

We offer person-to-person technical support for our corporate customers and developers only. Free technical support during initial installation is included with AutoSpell for Microsoft Outlook Web Access, AutoSpell for ASP/IIS/Cold Fusion, and AutoSpell for VB/C++/ActiveX. Additional prepaid Technical Support plans are also available to meet your ongoing support needs.